ãäÊÏì ÓíÏÇÊ ÇáÇãÇÑÇÊ íÞÏã áß ÚÈÇÑÇÊ ÊÓÇÚÏß Úáí ÇáÊÚÈíÑ ÈÇáÇäÌáíÒíå 2017

English Communication Skills



Showing that you're listening
ÃÙåÇÑ Ãäß ÊÓÊãÚ ÈÔÛÝ


Now, you mentioned...
So, that's how...?
Yes, I was going to ask you about that...
Could you give me / us an example of...?
Could you explain in more detail...?




Showing interest
ÇÙåÇÑ ÇáÅåÊãÇã


Uh-huh!
Right!
Really?
That's interesting!
And?
What then?
Oh?
What happened next?



Thanking and responding
ÇáÊÚÈíÑ Úä ÇáÔßÑ æ ÇáÅãÊäÇä



Many thanks.
Thanks a lot.
Cheers!
That's very kind of you.
Thank you very much
Not at all.
It's a pleasure. / My pleasure.
You're welcome.
Don't mention it.
Any time.
That's OK / all right.
I'm glad to have been of some help.



Asking for information
ØáÈ ãÚáæãÉ


Excuse me. Could you tell me where ... is?
Excuse me. Can you tell me...?
Do you know...?
You wouldn't know..., would you?
Do you happen to know...?
I'd like to know..., please.
And there's another thing I'd like to know...
I would be interested to know...
Please could you tell me...



Asking for directions
ÇáÓÄÇá Úä ÇáÅÊÌÇåÇÊ


Excuse me, could you tell me how to get to ... (place), please?
Which way is the ... (place), please?
Could you tell me where ... is, please?
Do you know where ... is?



Asking someone to repeat
ØáÈ ÇÚÇÏÉ ãÇ ÞÇáå ÔÎÕ ãÇ


Could you say that again, please?
Would you mind repeating that, please?
Could you repeat that, please?
I'm sorry I didn't catch that.
I'm sorry, what was ... again?
I'm sorry?
I beg your pardon?
I'm sorry, what was that?



Checking that you've understood
ÇáÊÃßÏ ãä Ãäß ÞÏ ÝåãÊ


So, I / We have to...
Do you want me / us to...?
Am I / Are we supposed to...?
Should I...?
So, the (general/basic) idea is to...
Do you mean...?
Does this mean that...?
So am I right in saying...?
So, what you're saying is...



Expressing uncertainty
ÇáÊÚÈíÑ Úä ÚÏã ÇáíÞíä


I'm not really sure but I think...
I can't say for certain but...
It's difficult to say exactly but perhaps...
I couldn't say, really...
I'm not sure.
I don't know for sure but...



Giving yourself time to think
ÇÚØÇÁ äÝÓß ÇáÝÑÕÉ áßì ÊÝßÑ


Well, let me see...
Let me think...
Let me get this right...
Um, well, that's a difficult question / that's an interesting question.
I'll have to / Let me think about that for a moment...
I think it's difficult to answer that question...
How shall I put it?...
Now, how can I ******t say this...?



Interrupting politely
ãÞÇØÚÉ ÇáÍÏíË ÈÃÏÈ


Could I just say something?
Actually, I'd just like to say...
Sorry to interrupt, but...
Oh, while I remember / before I forget...
Excuse me...
May I interrupt?



Saying you don't know
ÇáÊÚÈíÑ Úä ÚÏã ÇáÊÚÑÝ Úáì ÃãÑ ãÇ


I'm afraid I can't help you.
I'm sorry, I don't know.



Apologising
ÇáÅÚÊÐÇÑ


Sorry
I'm very/awfully/so/extremely sorry.
Excuse me.
Sorry, (it was) my fault.
I do apologise.
Please accept my apologies.
Accepting an apology
That's all right/OK.
Not to worry.
That's quite/perfectly all right.
No reason/need to apologise.
Don't worry about it



Giving instructions
ÇÚØÇÁ ÇáÊÚáíãÇÊ


Make sure...
Remember... (to do).
Be careful... (not to do).
Don't forget... (to do)
Giving directions
Go straight on.
Take the first/second on the left / right.
Turn left / right.
Go along... as far as...
Take the number 7 bus / tram.
Get off (the bus / tram) at... (place).
Carry on until you see...
Look out for...



Checking someone has understood
ÇáÊÃßÏ ãä ÇáÔÎÕ ÞÏ Ýåã ãÇ ÊÕÈæ Åáíå


Are you with me?
Did you follow that?
Have you got that?
Is everything clear so far?
Does that seem to make sense?



Sequencing actions
ßáãÇÊ ÇáÊÑÊíÈ ( ÇáÊÊÇÈÚ )


First of all, ...
Next, ...
Then, ...
After that, ...
Finally, ...



Making suggestions
ÇáÅÞÊÑÇÍ


Shall I / we... (do)?
Let's... (do).
Why don't I / we... (do)?
How about... (doing)?
What about... (doing)?
I think we should... (do).
I suggest that we... (do).
It might be a good idea if we / you... (do).
I think the ******t way of dealing with this situation would be to... (do).
If you ask me, I think we / you should... (do).
We could...



Agreeing to a suggestion
ÇáãæÇÝÞÉ Úáì ÇÞÊÑÇÍ


Yes, I think that's a good idea.
That's probably the ******t option.
Sure, why not?
Yes, definitely.
By all means.
Good idea!



Rejecting a suggestion
ÑÝÖ ÇÞÊÑÇÍ

Yes, but wouldn't it be better to... (do).
That's a good idea, but... (do).
Making invitations
What are you doing on... (day)?
Have you got any plans for... (day/time of day)?
Would you like to... (do)?
Do you fancy... (doing)?
What about... (doing)?



Accepting an invitation
ÞÈæá ÏÚæÉ

Yes, I'd love to.
Yes, that would be great.
Refusing an invitation
I'm afraid I'm busy on... (day). How about next... (day)?
I'm sorry I can't. I'm... (doing something else).
I'm afraid I can't make it. I'm... (doing something else).
I'd love to, but...
That's very kind of you, but...





Expressing a preference
ÇáÊÚÈíÑ Úä ãÝÇÖáÉ ÃãÑ ãÇ

I'd much rather... (do) than... (do something else).
I prefer... to...
I'd prefer to... (do).
I think... is much more interesting than...
I don't find... half as interesting as...
I like... better than...





Making recommendations
ÇÚØÇÁ ÇáÊæÕíÇÊ

You mustn't miss the...
You must go to the...
You've got to... (do)
You'll love the...
I wouldn't recommend the...
You definitely wouldn't enjoy going to the...



Offering something
ÊÞÏíã ÔÆ ãÇ

Would you like...?
What can I get you?
Help yourself to...
Please have some...
Would you care for some...?
Can I offer you...?
Can I get you a... / anything?



Accepting something that's offered
ÇáãæÝÞÉ Úáì ÔÆ ãÇ Êã ÊÞÏíãå Åáíß

Yes, please.
Thank you very much.
That would be very nice.
I'd like some... , please.




Declining something that's offered
ÑÝÖ ÞÈæá ÔÆ ãÇ ãÞÏã Åáíß

I'm all right/I'm fine, thank you.
No, thanks.
Not this time, thanks.
I'm not sure I could, thank you.
Asking for advice
What do you think I should do?
What would you do (if you were in my situation)?
What would you advise me to do?




Giving advice
ÇÓÏÇÁ ÇáäÕíÍÉ

I think you should... (do).
You could... (do).
Why don't you... (do)?
If I were you, I'd... (do).
Have you tried... (doing)?




Asking for permission
ØáÈ ÇáÅÐä

Can I.../May I..., please?
Do you mind if I...?
Mind if I...?
Any chance I could...?
I wonder/I was wondering if I could...
Would it be possible for me to...
Do you have any objection if I...?
Would it bother you if I...?




Giving permission
ÅÚØÇÁ ÇáÅÐä

Of course.
By all means.
Certainly.
Yes, that's OK/fine.
You're welcome to...
Please feel free to...
Please don't hesitate to...
Sure.
OK.
Go ahead.
Why not?




Refusing permission
ÑÝÖ ÇáÅÐä

I'm afraid not. I'm sorry it's not possible...
I'm afraid you can't.
I'm afraid that's out of the question.




Agreeing
ÇáãæÇÝÞÉ

I'd probably agree on that.
I think that's probably right.
That's absolutely right.
Sure! That's exactly what I think.
I couldn't agree with you more.
That's what I think.



Disagreeing
ÇáÑÝÖ

Yes, but...
True, but...
I see what you mean, but...
I suppose so, but...
Yes, but on the other hand...
I'm afraid I disagree / don't agree / can't agree...
I'm not sure if that's strictly true.
You have a point there, but...
Actually, I'm not sure if I agree with that.



Asking what someone thinks
ÇÓÊØáÇÚ ÑÃì ÔÎÕ ãÇ

What do you think?
What do you reckon?
What's your opinion about/of... ?
What's your position on...?
What's your reaction to...?
What's your take on... ?
Do you have any thoughts on... ?





Stating consequences
ÇáÊÚÈíÑ Úä ÊÊÇÈÚ ÇáÃÍÏÇË

As a result, ...
Consequently, ...
Because of this, ...
Due to (cause),...
Expressing two points of view
On the one hand..., on the other hand...
Although I'd..., I certainly wouldn't...
While I might..., I don't think I'd...
Of course I'd..., but I'm not sure if I'd...
There's no doubt that it would..., but there's also a chance it might...



Giving examples
ÅÚØÇÁ ÇáÃãËáÉ

For example, ...
For instance, ...
One example of this is...
To give you an idea, ...
Look at the case of...
Take, for example, ...
Let' say, ...



Justifying your opinions
ÊÈÑíÑ ÇáÑÃì ( ÃÚØÇÁ ÇáÃÓÈÇÈ )

Personally, I (don't) think... because...
Let's (not)... because...
In my opinion, I (don't) feel... because...
I would definitely (not)... because...
It would be better to... as...
I (don't) feel that it's important to... as...



Linking what you're saying
ÇáÑÈØ Èíä ãÇ ÊÞæá

Anyway, ...
True, but ...
As a matter of fact, ...
... sort of...
Hmm...
... you know...
... believe me...



Ordering / Sequencing
ÇáÊÑÊíÈ ÇáÊÊÇÈÚ

First of all, ...
To start with, ...
Secondly, ...
Another thing is that...
Alternatively, ...
Last but not least, ...




Persuading
ÇáÅÞäÇÚ

But don't you agree that...
Yes, but I'm sure you'd agree that...
Don't you think that...
Presenting an opinion
Personally, I think that...
It seems to me that...
From my point of view, ...
In my opinion, ...



Prioritising
ÊÑÊíÈ ÇáÃæáæíÇÊ

... would be much more important than...
I don't think... would be nearly as important / urgent as...
... will definitely be the most / least ...



Speculating
ÇáÊÃãá

It's difficult to say exactly but I suppose it could be...
I'm not sure but it might be...
It can't be... because...
It must be... because...
I would guess...



Summarising
ÇáÊáÎíÕ

So what it comes down to is...
The point I'm trying to make is...
Let me just recap what's been said so far.
In short, ...
To sum up, ...
Basically, ...
Overall, it would seem that...